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13 questions found in this category:
Where can I purchase parts or accessories for my fireplace/stove/insert?
Visit us to learn what options, accessories and parts are currently available for your product.    Use of this information is subject to the Terms of Use Policy of the Enchanted ......
Last Update: 2009-04-19
Why am I feeling a cold draft from my wood-burning zero-clearance fireplace?
The most common cause of cold drafts from wood-burning zero-clearance fireplaces is a chase area or \"doghouse\" that is not insulated adequately.  Please check out the insulation of the chase with ......
Last Update: 2009-04-19
What is the greatest distance recommended for heat ducts to transfer heat from my fireplace to other rooms?
To effectively transfer heat from your fireplace to adjoining rooms, we recommend a maximum run of 25 feet.  This will help to prevent the heated air from cooling on its ......
Last Update: 2009-04-19
What does the term 'zero clearance' mean?
The term \'zero clearance\' is often used to describe any factory-built, metal-framed fireplace.  These are designed to be installed within standard construction, without special footings or supports and within much ......
Last Update: 2009-04-19
What does it cost to put in a new fireplace?
The National Association of Home Builders ranks a fuel-efficient hearth product (stove, fireplace or insert) among the top 3 features desired by new home buyers, so the investment is one of the ......
Last Update: 2009-04-19
May I partially close the damper on my woodburning fireplace so less air goes up the chimney?
No. The damper must be in the fully open position when using a woodburning fireplace. Partially closing the flue (chimney) damper can cause smoke to spill into the room when burning ......
Last Update: 2009-04-19
May I install unvented logs in my zero-clearance woodburning fireplace?
No.  Doing so may void the warranty on your fireplace and possibly void your homeowner\'s insurance. An unvented gas log set that complies with the ANSI Z21.60 standard as a vented ......
Last Update: 2009-04-19
I want my builder to build a “bump-out” for my new gas fireplace. What size should it be?
First, select your fireplace, discuss your plans with Enchanted Fireside for best recommended installation options, and refer to the installation instructions specific to that fireplace (these can be downloaded from the ......
Last Update: 2009-04-19
How large must my room be to install a fireplace?
Our Direct Vent gas fireplaces can be installed in virtually any room (bedroom, bathroom and even mobile homes), or between rooms.  In addition, by installing a fireplace in a corner, even ......
Last Update: 2009-04-19
How do I light the pilot on my gas fireplace, stove or insert?
The Hearth Education Foundation has created the following video to help teach consumers how to safely light the pilot for their gas or propane fireplace, stove or insert.  Important note: ......
Last Update: 2009-04-19
Can I install a traditional or plasma TV above a gas fireplace?
You should check with the manufacturer of your television. If it is OK, we recommend you choose a fireplace that has a blower and choose to install a mantel between the ......
Last Update: 2009-04-19
Can I convert my gas fireplace to a wood burning fireplace?
Maybe.  If your fireplace and chimney were originally designed to support the requirements for wood burning, you may be able to convert it back or even upgrade it with a high-efficiency ......
Last Update: 2009-04-19
Can I change the look of my fireplace?
In many cases a fireplace has several facing and trim options. We can give your fireplaces a \"face lift\" by changing the stone facing, surround, or mantel. Visit Enchanted Fireside to learn ......
Last Update: 2009-04-19

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